For homeowners · UK · Ireland · Australia
We build the kitchen tap. A local partner fits it.
NLB is a manufacturer. We make the boiling and chilled water tap and the machines that sit under your kitchen sink — and we do not sell or install direct to households. Leave a postcode and we introduce you to the authorised installation partner who covers your area. They survey the kitchen, quote, install, and support it afterwards.
How it works
Four steps, and
only one of them is ours
We have no installation or service network of our own outside the factory, so we do not pretend to. Everything that happens in your kitchen is done by a partner we have appointed, trained and supplied.
- 01
You leave a postcode and an email
Nothing else. No phone number, no address, no survey form to fill in.
- 02
We match your area
Your details go to the authorised NLB installation partner covering that territory. If we have not appointed one there yet, we tell you so rather than passing you to whoever is nearest.
- 03
They survey your kitchen
Cabinet space, power and water pressure are checked on site. The partner quotes for the tap, the under-counter machines and the fitting work.
- 04
They install it and look after it
Servicing, filter changes and any warranty claim go through your local partner. Our factory warranty stands behind them: three years on the tap, two years on the machines.
Introductions
Find your local kitchen installation partner
Two fields. We reply by email with the partner covering your area, or tell you honestly that we have not appointed one there yet.
Before you plan the kitchen
Three things worth checking early
Your installer confirms all of this on site, but if the kitchen is still on paper it is much cheaper to allow for it now than to discover it on fitting day.
-
Cabinet space
A boiling machine, a chilled machine and the filter side by side need roughly 833 mm once service clearance is allowed. A 600 mm sink base gives about 564 mm and an 800 mm base about 764 mm, so a full system is normally planned across two cabinet bays.
-
Two switched power supplies
The boiling machine and the chilled machine are separate appliances and each needs its own switched supply under the counter. The boiling element draws 1500 W (2.4 L unit); the chiller draws 120–170 W. Your electrician confirms the circuit.
-
Mains water pressure
The system is specified for a mains inlet of 1.5 to 5 bar. Outside that range the installer will tell you what else the kitchen needs before anything is ordered.
The full dimensions, the cabinet arrangement and the drawing set live on one page, written for the person doing the fitting. Send it to your kitchen designer or your plumber.
Cabinet figures are calculated from the individual module drawings. A combined under-counter layout drawing from the factory has not been issued yet, and we say so on that page rather than rounding the numbers.
Who is responsible for what
Straight about the split
NLB, the manufacturer
- Designs, tools and assembles the kitchen tap and the under-counter machines in our own factory.
- Holds the product warranty: three years on the tap, two years on the machines.
- Supplies drawings, finishes and filters to the partner.
- Answers specification questions by email.
Your local installation partner
- Surveys your kitchen and confirms what will fit.
- Quotes and invoices you for supply and fitting.
- Installs, commissions and hands the kitchen back to you.
- Handles servicing, filter changes and any warranty visit.
Are you the installer rather than the homeowner? Kitchen showrooms, plumbing and water-treatment specialists and fitting companies apply through the Founding Distributor Programme.